Patients first: improving patients' food and drink experience through a better understanding of their priorities

Patients first: improving patients' food and drink experience through a better understanding of their priorities This report covers a large-scale, independent survey of patients’ preferences and experiences of hospital meals. The aim was to conduct face to face interviews with patients in hospital wards to give useful insight into their requirements and views, providing both robust numbers and a good qualitative understanding. By establishing patients’ preferences and priorities and linking this to their satisfaction with what is currently offered, it will be possible to give guidance to providers of food and meal service to develop and improve their offer. Patients Association