Mental heath patients can put services to the test Patients using mental health and community health services are able to give feedback on their experiences of care and treatment from today.
This comes as the Friends and Family Test (FFT), a real time patient feedback tool that is already operating for some hospital services such as maternity and A&E, continues to be rolled out across the NHS.
Mental Health and Community Health are the latest two areas to start gathering information from thousands of patients across the country – a move that comes a month after FFT went live across all 8,000 GP practices in England where up to one million people see their doctor every day.
From today, patients receiving treatment on mental health wards, or receiving medication, counselling or therapy for conditions such as depression, dementia, stress, drug or alcohol addiction, will all be able to give feedback on the services they receive. It will also include services for children receiving care for conditions like autism or support for things like eating disorders or the effects of bullying.
This comes as the Friends and Family Test (FFT), a real time patient feedback tool that is already operating for some hospital services such as maternity and A&E, continues to be rolled out across the NHS.
Mental Health and Community Health are the latest two areas to start gathering information from thousands of patients across the country – a move that comes a month after FFT went live across all 8,000 GP practices in England where up to one million people see their doctor every day.
From today, patients receiving treatment on mental health wards, or receiving medication, counselling or therapy for conditions such as depression, dementia, stress, drug or alcohol addiction, will all be able to give feedback on the services they receive. It will also include services for children receiving care for conditions like autism or support for things like eating disorders or the effects of bullying.