Friday, 18 August 2023

All GP surgeries to be given upgraded digital phone systems as part of £240million scheme aimed at ending the 8am scramble for appointments

All GP surgeries to be given upgraded digital phone systems as part of £240million scheme aimed at ending the 8am scramble for appointments All GP surgeries will be upgraded to new digital phone systems in a bid to take the stress out of the 8am scramble for appointments.

Callers will no longer be met with frustrating engaged tones and be forced to repeatedly redial when trying to get through to the surgery.

Instead, they will be added to a queue that informs them how many people are waiting and when they can expect their call to be answered. The Daily Mail

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