Offline and isolated: the impact of digital exclusion on access to healthcare for people seeking asylum in England

Offline and isolated: the impact of digital exclusion on access to healthcare for people seeking asylum in England This report finds that people seeking asylum in England are at risk of missing out on basic healthcare services because they have limited access to the internet and digital tools. Using a peer research approach, where refugees who have been through the asylum process interviewed people seeking asylum, the report provides a detailed picture of the barriers to online healthcare services. It highlights several barriers, including the affordability of devices and mobile data, a lack of Wi-Fi in asylum accommodation, and a lack of confidence in using technology and navigating websites in English. British Red Cross