A million calls for ambulance ended without patients getting face-to-face treatment

A million calls for ambulance ended without patients getting face-to-face treatment A record one million 999 calls for an ambulance ended without the patient receiving face-to-face care in the past year, new figures show.

Call handlers are now more likely to give advice over the phone instead of sending someone to see a patient.

This can involve directing them to a pharmacy or urgent care unit using their own transport or a taxi. The Daily Mail