CALL or nothing: NHS will tell patients to accept a 'virtual' appointment or face long waits

CALL or nothing: NHS will tell patients to accept a 'virtual' appointment or face long waits Patients will be forced to accept a virtual NHS appointment or face long waits as part of controversial plans to bring down waiting lists.

NHS bosses say the use of phone and video consultations will become much more common as part of a push to clear waits of more than 18 months by next April.

As part of the plans, trusts with the biggest backlog of outpatient appointments — like post-operation follow-ups — will be paired with hospitals with spare capacity. The Daily Mail