NHS 111 mental health triage service NHS Hampshire, Southampton and Isle of Wight Clinical Commissioning Group (CCG), worked with partners, including people with lived experience, to develop a seamless, single point of access to mental health crisis support using mental health nurses working in NHS 111. The new service provides easy access to support for patients, takes pressure off the rest of the system by reducing attendance at A&E, and enables people to get mental health support before a problem becomes a crisis. NHS Confederation
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