What every board member needs to know about improvement and quality assurance

What every board member needs to know about improvement and quality assurance This report, produced together with Perfect Ward, is intended to guide and support boards in developing and maintaining robust quality assurance and improvement processes within their organisations. It contains a maturity matrix, a practical tool to support boards in assessing levels of maturity within their organisations against key identified criteria and identifying the steps they need to take to progress the maturity of their organisations. The report also provides best practice examples and key questions to help boards translate theory into practice. Good Governance Institute