Improving communication between health care professionals and patients in the NHS in England

Improving communication between health care professionals and patients in the NHS in England This systematic review was undertaken by SQW. It aims to identify interventions that have previously demonstrated a positive difference to patient experience and clinical outcomes, while also reducing financial demands on the health system. The options identified needed to be interventions that policy makers, commissioners and service managers across the NHS could replicate accurately, with a reasonable return on their investment and at a manageable level of implementation risk. NHS England