The courage to be kind: reflecting on the role of kindness in the healthcare response to COVID-19

The courage to be kind: reflecting on the role of kindness in the healthcare response to COVID-19 This report draws on a series of reflective conversations, conducted between April and September 2020 with five medics working in different parts of NHS Scotland. The conversations reflected on what can be achieved when united by a common purpose, and when work is underpinned by relationships and collaboration. But alongside the opportunities presented by changes in practice and a renewed focus on wellbeing, there was concern that this may be lost amidst a focus on remobilising and ‘getting back to normal’. Carnegie UK Trust