Wednesday, 18 December 2019

Complaints about the NHS in England: Quarter 1 2019-20

Complaints about the NHS in England: Quarter 1 2019-20 In this quarterly report we have published more information about our casework than in previous reports, as part of progress towards our strategic commitment to publish the majority of our casework online.

For the first time, we have published data and information from the first quarter of this year on the complaints we received, assessed and investigated about health organisations, and recommendations we have made to the organisations we investigate. Parliamentary and Health Service Ombudsman 

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