'A child can't breathe. The parents hang up before I get the address': my job as a 999 call-taker Talking to suicidal people, care workers trying CPR and patients who want ambulances for back pain is all in a week’s work
Today’s eight-hour shift starts in style. A colleague takes a call from someone who will only swear at her, refusing to answer any questions.The Guardian
No comments:
Post a Comment