NHS hospitals with more volunteers 'perform better in inspections', watchdog claims Hospitals with well-run volunteer schemes are more likely to be given a top rating by inspectors, the health watchdog has said.
Professor Ted Baker, of the Care Quality Commission (CQC), said the presence of trained helpers usually indicates that patients are receiving excellent care.
He said volunteering programmes at some hospitals have been so successful they have even helped to boost their rankings to 'outstanding'. The Daily Mail
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