Health and social care targets only useful if people’s voices are heard

Health and social care targets only useful if people’s voices are heard In our annual report to parliament, we call on services to listen to what matters most to people when it comes to their care – and on the public to keep speaking up. Healthwatch heard from over 400,000 people during the last year about what they think of health and social care. In our annual report to Parliament - What matters most, our Chair, Sir Robert Francis, asks services to look beyond their performance statistics and explore people’s real day-to-day experiences, to help make care better. Healthwatch