‘A wall built to keep people out’: the cruel, bureaucratic maze of children’s services

‘A wall built to keep people out’: the cruel, bureaucratic maze of children’s services In a system cut to the bone, gaining access to the support we had been promised for our daughter’s special educational needs was an exhausting, soul-sapping battle. By Jake Anderson

One morning back in May 2016, my wife and I had a visit from a nurse, who had come to the house to discuss our daughter, Alice. We made coffee, put biscuits on a plate and sat around the kitchen table.

“So,” said the woman, who was part of the local community learning disabilities team, “how can I help you?” The Guardian