Let down by 'agonising' end-of-life care Staff shortages and inadequate training mean that end-of-life care for elderly people is often unacceptable, a leading expert has warned.
Andrea Sutcliffe, of the Care Quality Commission, told the BBC every nursing home needed to be capable of supporting people at the end of their lives.
Her call follows complaints from some relatives that their loved ones are dying distressing and painful deaths.
There is no legal requirement for end-of-life training for care home staff. BBC News
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