Always Events evaluation: scale-up and spread

Always Events evaluation: scale-up and spread This report outlines the key learnings from NHS trusts involved in the scale-up and spread of Always Events. Always Events are aspects of the patient experience that are so important to patients and family members that health care providers must aim to perform them consistently for every individual, every time. NHS England, in collaboration with Picker and the Institute for Healthcare Improvement (IHI), have been leading an initiative to support trusts to reliably integrate Always Events into their routine care processes. The report outlines the key learnings from trusts that have piloted an Always Event and have sought to spread the approach to other areas in their organisation. Picker