Friday, 2 March 2018

Is transformation in the NHS really transformational?

Is transformation in the NHS really transformational? Transformation – a complete change in the appearance or character of something or someone, especially so that that thing or person is improved – is fast becoming an overused word in the debate around public sector reform. As a result, it is often deemed a euphemism for delivering more with less and is at risk of becoming meaningless. There seems to be a lack of consensus on what it actually means in terms of service reform though it is often presented as a possible panacea for the many and complex challenges facing public sector organisations. The King's Fund

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