RCGP calls for an end to referral management centres that 'prioritise cost-savings over patient care'

RCGP calls for an end to referral management centres that 'prioritise cost-savings over patient care' Referral management centres, which are primarily designed to reduce GP total referral numbers to hospital should not be introduced – and where they already exist, it must be demonstrated that they are safe for patients and cost-effective to the whole NHS, recommends the Royal College of GPs in a new report published today.

The report, Quality patient referrals: Right service, right time cites a 'dearth of evidence' that referral management centres – used by around a quarter of Clinical Commissioning Groups in England – are cost-effective, stating that they are ultimately more expensive to run than other systems designed to improve and maintain the quality of GP referrals. Royal College of General Practitioners