Friday, 15 September 2017

Number of written complaints about NHS increases 4.9 per cent

Number of written complaints about NHS increases 4.9 per cent There were 208,400 written complaints received by the NHS during 2016/172 - up 4.9 per cent on the previous year, NHS Digital figures released today show. The figures mean on average 571 written complaints were made every day.

The report, entitled Data on Written Complaints in the NHS, 2016/17, shows numbers of complaints about both primary and secondary care. NHS Digital

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