NHS patient data serious incidents doubled since Capita contract There was a 'significant increase' in patient information being dropped, accidentally left behind or sent to the wrong location after the NHS outsourced functions to Capita.
In 2016/17, one year after NHS England entered into the new primary care support services contract, around 700 patients were affected by inadvertent disclosure of their information - although in most cases items were discovered by, or handed into, GP practices unopened.
In all, 12 of the 18 Serious Incidents Requiring Investigation reported by NHS England in the last financial year were related to the Primary Care Support England (PCSE) contract with Capita, NHS England’s annual report reveals. Pulse
In 2016/17, one year after NHS England entered into the new primary care support services contract, around 700 patients were affected by inadvertent disclosure of their information - although in most cases items were discovered by, or handed into, GP practices unopened.
In all, 12 of the 18 Serious Incidents Requiring Investigation reported by NHS England in the last financial year were related to the Primary Care Support England (PCSE) contract with Capita, NHS England’s annual report reveals. Pulse
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