999 callers assessed by Skype instead of being sent ambulance Patients who phone 999 are being offered a video call assessment rather than an ambulance.
Video consultations using smartphone apps like Skype and FaceTime are being tested out in different areas of England for patients suffering from non-life-threatening conditions, such as falls or back pain.
The calls connect the patient with paramedics and nurses who assess their condition remotely, but there have been warnings that such video consultations can be unreliable.
Details of scheme were revealed by a former call handler at South Central Ambulance Service. The Daily Telegraph
See also:
Video consultations using smartphone apps like Skype and FaceTime are being tested out in different areas of England for patients suffering from non-life-threatening conditions, such as falls or back pain.
The calls connect the patient with paramedics and nurses who assess their condition remotely, but there have been warnings that such video consultations can be unreliable.
Details of scheme were revealed by a former call handler at South Central Ambulance Service. The Daily Telegraph
See also:
- Northamptonshire's ambulance crews given new categories for 999 calls to help pick priorities Northampton Chronicle and Echo
- Patients who call 999 will be assessed over Skype The Daily Mail
- Ambulance response system overhaul will deliver improvements The Guardian
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