Radical plans to ease NHS 999 targets amid mounting pressures Ambulances are set to be given far longer to reach 999 calls in a controversial bid to ease spiralling pressures on emergency services.
Handlers could be given four times as long to assess calls after a study of 10 million calls found too many cases being counted as hitting official targets, without patients getting the help they need.
Current rules state that 75 per cent of calls classed as life-threatening are supposed to receive a response within eight minutes. Before the clock starts, handlers have just 60 seconds to gather information - meaning they often send a response before crucial details have been established. The Daily Telegraph
Handlers could be given four times as long to assess calls after a study of 10 million calls found too many cases being counted as hitting official targets, without patients getting the help they need.
Current rules state that 75 per cent of calls classed as life-threatening are supposed to receive a response within eight minutes. Before the clock starts, handlers have just 60 seconds to gather information - meaning they often send a response before crucial details have been established. The Daily Telegraph
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