Sobbing teenagers, angry staff and threats: my week in NHS payroll Being personally responsible for the distribution of millions of pounds of public money brings many challenges
I arrive at my desk just as our manager approaches a colleague suffering from back pain and asks how she’s doing. She replies that she is in a lot of pain. Our manager responds: “I’m not interested; I’m asking if you’re going to meet your deadline. If you don’t complete your work by 10am you can explain to 5,000 people that they haven’t been paid due to your failure to do your job properly.” Continue reading... The Guardian
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