Real lives: listening to the voices of people who use social care

Real lives: listening to the voices of people who use social care In summer 2016, working in collaboration with the British Red Cross and Royal Voluntary Service, The Richmond Group of Charities commissioned The King’s Fund and the Nuffield Trust to undertake a series of interviews with individuals with experience of using social care services. The aim of this work was to complement and add value to a wider piece of research being undertaken by The King’s Fund and the Nuffield Trust to examine the future sustainability of the social care system, Social Care for Older People: Home Truths (published 15 September 2016). The personal experiences of people needing care and support and their carers outlined in Real Lives illustrate the key issues and challenges facing local authorities, policymakers and those who depend on services.