Wednesday, 2 March 2016

NHS failing to answer patients’ questions, warns Ombudsman

NHS failing to answer patients’ questions, warns Ombudsman The NHS too often fails to answer patients’ questions and forces them to contact the Ombudsman service for answers, according to a report* published today.

The Parliamentary and Health Service Ombudsman's latest snapshot of cases report included many cases where questions about mistakes or oversights by the health service were unanswered by the NHS itself. OnMedica

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