Maternity matters: what does a great service look like?

Maternity matters: what does a great service look like? Healthwatch Cumbria has worked in partnership to find out the views of women and their significant others regarding their maternity services. The survey took place in Cumbria and North Lancashire during November 2015. There were 1234 respondents. The survey found there were generally high levels of satisfaction with the care received at all steps of pregnancy and after the birth of the baby. However there were comments about how services could be improved.The themes of most significance were; the importance of continuity of care, consistency of information, postnatal support for breastfeeding, support to make informed choices and accessible, local services.