Report on selected summaries of investigations by the Parliamentary and Health Service Ombudsman: December 2014 and January 2015
This report contains 121 summaries of complaints which are a snapshot of those investigated between December 2014 and January 2015 about the NHS in England and UK government departments and their agencies. It illustrates the impact public service failures and poor complaint handling in the NHS in England and UK government departments can have on the public. Parliamentary and Health Service Ombudsman
Report
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