Right here, right now: people’s experiences of help, care and support during a mental health crisis

Right here, right now: people’s experiences of help, care and support during a mental health crisis


Care Quality Commission -
This report is based on feedback from almost 1,800 people with experience of a mental health crisis, along with local area inspections looking at how services work together, surveys of service providers and a review of national data. It found that the quality of care experienced by a person in crisis can vary greatly depending on where they are and what help they require. Many people also experienced problems getting help when they needed it, and found that healthcare professionals sometimes lack compassion and warmth when caring for people who are having a crisis. NHS Evidence
Report
Summary
Press release