Ombudsman finds variation in quality of NHS investigations into complaints of avoidable death and avoidable harm More than a third of NHS investigations regarding allegations of avoidable harm or avoidable death were inadequate and failed to identify when something had gone wrong, according to a review carried out by the Parliamentary and Health Service Ombudsman.
See also:
See also:
- NHS complaints process 'inadequate' BBC News
- VIDEO: 'Full investigation' when care fails BBC News
- NHS investigations into care complaints 'appalling' The Guardian
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