Out-of-hours GP services in England The urgent and emergency care system is complex and people struggle to know which is the right service to use.
Too many people are unaware of the different urgent care options – such as out-of-hours GP services, walk-in centres, urgent care centres and A&E departments – and of how to contact them.
This means people may not receive care in the most appropriate setting. As a result of the confusion, too many go to A&E when they do not need to.
About a third of adults in England have either not heard of NHS 111 or have heard of it but do not know what it is for. In addition, a quarter of adults have not heard of out-of-hours GP services. Awareness was lower still among certain groups including younger people and people from black and minority ethnic communities. Public Accounts Select Committee
See also:
Too many people are unaware of the different urgent care options – such as out-of-hours GP services, walk-in centres, urgent care centres and A&E departments – and of how to contact them.
This means people may not receive care in the most appropriate setting. As a result of the confusion, too many go to A&E when they do not need to.
About a third of adults in England have either not heard of NHS 111 or have heard of it but do not know what it is for. In addition, a quarter of adults have not heard of out-of-hours GP services. Awareness was lower still among certain groups including younger people and people from black and minority ethnic communities. Public Accounts Select Committee
See also:
- Millions have no idea where to find a GP at the weekend The Daily Mail
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