Monday, 12 May 2014

NHS hit by new tech failure as it scraps patient booking system

NHS hit by new tech failure as it scraps patient booking system Choose and Book outpatient appointments system set to be replaced by a potentially more expensive e-referral scheme.

The NHS is quietly ditching an electronic booking system for outpatient appointments, Choose and Book, which has cost £356m since 2004, in a further sign of the difficulties of introducing efficient IT systems into the health service.

The decision to replace it with a potentially even more expensive e-referral scheme by 2016 follows a drop in its use by doctors and patients. Continue reading... The Guardian

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