Preparing for the Francis report: how to assure quality in the NHS:
This paper examines how the system of quality assurance, including regulation, needs to evolve, the principles on which it should be built and how it should operate. The authors argue that the system of quality assurance must support the actions and effectiveness of those working at the front line and of those who manage and lead organisations that deliver care. This paper is intended to help to shape the debate about how quality can be assured in future and inform how organisations at every level of the system including government, professional and other regulators, local providers and individual professionals will respond to the challenges that the events at Mid Staffordshire NHS Foundation Trust have highlighted.
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