Facilitating improvement in primary care: the promise of practice coaching

Facilitating improvement in primary care: the promise of practice coaching:
Practice coaching, also called practice facilitation, assists general practices with the desire to improve in such areas as patient access, chronic and preventive care, electronic patient record use, patient-centeredness, cultural competence, and team-building. This briefing clarifies the essential features of practice coaching and offers guidance for health system leaders and policymakers on how best to structure and design these programs in primary care settings.

• Briefing
• The Commonweath Fund - publications