When it comes to person-centred care, do we need measurement or feedback? Part 2

When it comes to person-centred care, do we need measurement or feedback? Part 2 In thinking about a measurement framework for person-centred care, we need to be acutely aware that our efforts do not lead us down a path where what we measure becomes dangerously detached from the organisational qualities and behaviours that we need to make person-centred care a reality all day, every day, says Darshan Patel. The Health Foundation