Thought there was nothing left to shock you about the 111 helpline chaos? Read why this call handler can't sleep at night

Thought there was nothing left to shock you about the 111 helpline chaos? Read why this call handler can't sleep at night: Yesterday we exposed the GPs who made millions out of the helplines, while patients using the service complained of terrible neglect. Today, a whistleblower reveals the chaos in a 111 call centre . . . The Daily Mail